Privacy Policy

Effective Date: January 13, 2025

At Urbana Systems ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our website urbanasystems.com (the "Site"). This policy applies to users in the United States, the European Union, and other regions covered by the General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA").

By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you use our website:

Personal Identifiers: Name, email address, phone number, mailing address.
Technical Data: IP address, browser type, device information, and usage data.
Usage Data: How you interact with our Site, including pages visited, links clicked, and search terms.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience.

2. Purpose of Data Collection

We collect and use your personal information for the following purposes:

To provide and improve our services.
To communicate with you, including sending newsletters, updates, or other promotional materials (if you have opted in).
To analyze and understand how our Site is used, and to improve its functionality.
To comply with legal obligations and enforce our terms of service.

3. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request deletion of your personal data, please refer to the section on "Your Rights" below.

4. Your Rights Under CCPA and GDPR

Under the California Consumer Privacy Act (CCPA):

If you are a California resident, you have the following rights under the CCPA:

Right to Know: You have the right to request information about the personal data we have collected about you in the past 12 months.
Right to Delete: You have the right to request the deletion of your personal data, subject to certain exceptions.
Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information to third parties (if applicable).
Right to Non-Discrimination: You will not be discriminated against for exercising your rights under the CCPA.

To exercise any of these rights, please contact us at info@urbanasystems.com.

Under the General Data Protection Regulation (GDPR):

If you are in the European Economic Area (EEA), you have the following rights under the GDPR:

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to correct inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain conditions.
Right to Restriction of Processing: You have the right to restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data in certain situations.
Right to Withdraw Consent: If we process your personal data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@urbanasystems.com.

5. Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

With service providers who assist in our business operations, such as payment processors, hosting services, and marketing platforms.
To comply with legal obligations, enforce our terms of service, or protect our rights.
In the event of a business transfer, such as a merger or acquisition, your personal data may be transferred to the acquiring party.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Site. Cookies are small text files placed on your device when you visit our website. You can control cookies through your browser settings, but please note that disabling cookies may impact your ability to use certain features of our Site.

For more information about how we use cookies and how you can manage your cookie preferences, please see our Cookie Policy.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. International Data Transfers

If you are located outside the United States or the European Union, please be aware that your data may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Site, you consent to such transfers in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting an updated version on our website and updating the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at:

Urbana Systems
7190 W Sunset Blvd.
Los Angeles, CA 90046

info@urbanasystems.com

Consent

By using this website, you consent to the collection and use of your information as outlined in this Privacy Policy.

Cookie Policy

This Cookie Policy explains how we use cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control their use.

What are Cookies?
Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide website owners with information about website usage.

How We Use Cookies
We use cookies for the following purposes:

To enhance and personalize your experience on our website.
To analyze usage patterns and improve our website's performance.
To enable certain functionalities, such as form submissions and social media integrations.

Your Cookie Choices
You can control the use of cookies through your browser settings. Most browsers allow you to refuse or delete cookies, but doing so may impact your ability to use certain features on our website.

For more detailed information on how we use cookies and how you can manage your preferences, please contact us at info@urbanasystems.com.